Kali Pharand works in the Technical Services Department for Schluter Systems at the North American headquarters in Plattsburgh, NY. She has a degree in English Language Arts and brings her passion for language and expertise in technical topics together to ensure Schluter’s handbooks, guides, data sheets and technical articles help to educate, protect and support Schluter’s customers. Pharand’s technical focus includes sustainability, standards and certifications, and how each relates to the company’s products. In her personal life, Pharand is a wife to her husband, Danny, and mother to her two daughters, Avree and Henley. Together they enjoy hockey and other sporting events, live music, movie nights, dancing and camping. For more information on this topic, you can contact us at www.schluter.com.